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FAQs

Frequently Asked Questions

Is Raheen House Hotel reception open 24 hours a day?

There is always a person on duty should our guests need assistance.

3pm.

Yes, if the allocated room is available, we can offer early check-in with a surcharge.

11am.

Yes, if the allocated room is available, with a surcharge.

Yes, we offer wake-up calls.

If you wish to upgrade your room, please feel free to request it and if we have availability, we can facilitate it for a charge.

We can arrange for a bottle of our own wine, prosecco or champagne to be delivered to the room. If you order flowers or other items to the bedroom through a third-party vendor, we can accept delivery of those items and deliver those to the room for you.

The servicing of rooms starts from 8am and finishes at around 3pm, so we would request that guests vacate their room for a period between these times and notify reception or leave the sign on the door handle if they want their rooms serviced.

If you are arriving or departing outside of the check-in/ check-out times, we can hold your luggage for you temporarily.

Not generally, but we may be able to assist for a surcharge, if required. Ask at reception and we will see if we can facilitate you.

At Raheen House Hotel we are renowned for our food. We have a number of dining options available to our guests. Check out our beverage menu and sample menus for food here. Please note that our sample menus are designed to give guests an idea of what we offer, but the menu may differ on the day.

Advance booking is recommended for dinner and lunch, and essential for afternoon tea and breakfast.

  • Breakfast is served all week from 7:30am to 10am. If you are not a hotel resident, advance booking is essential.
  • Lunch is available to residents and non-residents from 12-3 Thursday, Friday, Saturday and Sunday. We accept walk-ins for lunch, but advance booking is strongly recommended.
  • Afternoon tea is available Thursday, Friday and Saturday to residents and non-residents. Advance booking essential.
  • Dinner is available from 5:00 to 9pm to residents and non-residents seven days a week. Advance booking is strongly recommended.


To avoid disappointment, booking ahead is recommended for all of the above dining options. We cannot always facilitate walk-ins as we may be fully booked

We have beautiful grounds, if you wish to take a stroll around them, but we don’t offer anything more strenuous on site! Clonmel and the surrounding areas offer a range of leisure activities, please see our Explore page for more information

No, we currently don’t offer any 24-hour services, but we do have a staff member on site 24/7 to assist guests if necessary.

Not generally, but please ask if you need one as we may happen to have one on site.

No.

No, but we can recommend local tour/ sightseeing companies.

If you require printing services, please request assistance at reception.

Please let us know if your flight is delayed. If we can assist you with temporary luggage storage, shower facilities to freshen up or a late check-out we certainly will. If you wish to book an additional overnight stay, or require refreshments while you wait, please let us know.

We offer three categories of rooms:

  • Standard,
  • Superior and
  • Deluxe
  • We also have a beautiful two-bedroom gate lodge.

Like our guests, no two rooms are the same, so follow this link to see what rooms would best suit your specific requirements.

We permit dogs on our grounds, but not in the house or rooms. Guide/Service dogs are welcome everywhere on the premises.

Yes, WiFi is available throughout the hotel public areas, lodge and bedrooms.

WiFi is available throughout the hotel public areas, lodge and bedrooms.

No, we do not have lifts but we do have a number of ground-floor rooms that may be suitable for guests that have difficulty using stairs.

No. You may open your windows on particularly warm days, and on colder ones, we have central heating.

Yes, you may purchase gift vouchers via our website, here.

Smoking is banned in all enclosed public places in Ireland and in all workplaces. As a matter of policy, Raheen House does not permit vaping inside the hotel either. Guests may smoke and vape outside in designated areas but we would request that vape cartridges, cigarette ash and stubs are disposed of in the ashtrays supplied. If you are a smoker, one of our Terrace Rooms in The Coach House might suit you, as they feature a private outdoor area where guests are permitted to smoke and vape.

Yes, we have parking spaces for 58 x cars in total (55 x marked spaces, and 3 x unmarked spaces). We also have one designated disabled space directly outside the entrance.

Yes, you can. There are a range of car-hire companies that offer vehicles for hire in Clonmel.

Our carpark is conveniently located within a short walking distance of the reception. We have one designated disabled space directly outside the entrance.

Yes, we supply luxury hand soap, body wash, shampoo, conditioner and body lotion. Other items are available on request, such as shower caps, sewing kits, dental kits and vanity kits.

  • Locally-sourced WB Yeats Mineral water
  • A hairdryer
  • Tea and coffee-making facilities
  • TV
  • WiFi
  • Luxury toiletries (hand soap, body wash, shampoo, conditioner and body lotion). As we are trying to reduce waste, other items are available on request (shower caps, sewing kits, dental kits, vanity kits)
  • A telephone
  • En-suite with bath and/or shower
  • Desk and chair
  • Seating area
  • Wardrobe/ closet
  • Depending on the room-type you may have access to a private terrace area
  • Deluxe and Superior rooms feature Nespresso machines (to put in place before site launches).
  • Should you require an iron and ironing board, please request them from reception.

Our rooms may feature a bath with a shower inside or a shower only. If you have a particular preference, please let us know.

Let us know as soon as you can if you have left something behind during your stay. Our policy is to hold items in our lost-and-found for twelve months.

Direct booking through our website is the best way to make a reservation, alternatively you can email us at [email protected] or call us on 052-6122140. 

Our room prices vary depending on the room type, number of occupants and whether it is high or low season. Check our website for the most up-to-date room rates for the different room options available.

 All of our room rates include breakfast.

Yes, our room rates are inclusive of VAT.

We accept all major debit and credit cards, with the exception of Amex.

No.

We accept interbank transfer, cash and all major debit/credit cards, with the exception of Amex.

Yes, we use Stripe, which is a trusted payment processor for our website booking engine and vouchers. The booking engine we use on our website is Net Affinity which is one of the most widely-used and trusted hotel booking engines in Ireland. Alternatively, you can book through Booking.com, which is a trusted website for booking hotels.

The best option is to contact us by phone to make a group booking. This is to allow us to recommend the best rooms for your group, check availability for those rooms simultaneously and block off those rooms temporarily while taking the relevant booking information and confirming the booking.

If you haven’t received a booking confirmation, your booking may not have been received. Please check your Spam/ Junk folder and then contact us to confirm the booking and request a written confirmation for your records.

Yes, you may request an invoice.

Yes, you may but we will need a credit card to secure the booking and the person making the booking must be the person named on the card.

We will only take bookings from a legal adult, we will not accept a booking from someone under the age of eighteen.

Certain bookings require a non-refundable deposit, that will be offset against your final bill.

  • Weddings- a €1200 deposit
  • All Communions and Confirmations- a €100 deposit
  • Group bookings/ Functions of over fifteen people €10 per person.

Numbers for these types of bookings will be confirmed in advance, and any reductions in numbers after that date, will be charged in full.

This should be no problem. We should be able to retrieve your booking using your booking date, email address, phone number and name.

Any third-party website that we are registered with, yes. Currently, we are only registered with Booking.com and AirBnB

  • If it is a bedroom booking through one of our booking partners (Booking.com, Airbnb etc.) you should amend it using their website.
  • If you booked directly with us using our booking engine, you can amend your booking either using the booking engine or over the phone/ by email with us. Please ensure that you receive an amendment confirmation to your inbox if you are doing the amendment online. If not, please check your Spam/Junk folder, or contact us to confirm the amendment.
  • If you booked over the phone or by email, please contact us by phone or email to amend the booking. Please ensure that you receive an amendment confirmation to your inbox if you are doing the amendment online. If not, please check your Spam/Junk folder, or contact us to confirm the amendment.
  • Regarding weddings, functions, group bookings numbers will be confirmed in advance, and any reductions in numbers after that date, will be charged in full.
  • For amendments to group room bookings we reserve the right to charge any amendments as per our cancellation terms below.

Our cancellation policies differ depending on the booking and the method of booking.

  • Cancelling a bedroom booking made directly via our website or via phone/ email- we have a 48-hour cancellation policy for bedroom bookings for up to three bedrooms. If you have reserved more than two rooms this is considered a group booking, and we will require cancellation at least five days in advance so that we can sell those rooms to other guests. We will deduct 50% of the room rate from your credit card if the cancellation is not made within those timeframes, and 100% if the booking is a no-show.
  • Cancelling a bedroom booking made via Booking.com/ AirBnB- if you booked through Booking.com or AirBnB you will be required to adhere to the cancellation terms and conditions they have attached to the booking.
  • Cancelling a lunch/dinner/ afternoon tea booking for up to six people; we would ask as a courtesy that you would cancel as far in advance of the booking as possible. Different terms apply to communion and confirmation bookings. For these a non-refundable deposit will be required to secure the booking regardless of numbers.
  • For a booking between six and fifteen people we will take credit card information and- if the booking is cancelled less than 48 hours before the booking or if the party is a no-show, we will charge €10 a head to the credit card used to secure the booking.
  • For groups of over fifteen, communion and confirmation bookings, weddings. For these a non-refundable deposit will be required to secure the booking non-refundable deposits will be payable in advance of the booking date. Please see our policy on deposits Numbers for these types of bookings will be confirmed in advance, and any reductions in numbers after that date, will be charged in full.

It depends on how the booking was made, if you booked through Booking.com or AirBnB you will have to adhere to the cancellation terms and conditions they have attached to the booking. If you have booked directly, you may call us, use the booking portal on our website or email us. Please see our cancellation policy above.

In this case, the Terms and Conditions agreed with the third-party site apply.

No-shows will be charged in full.

If you cancel within the agreed cancellation period, you may call us to process this. Booking deposits are non-refundable.

Yes, children are more than welcome.

We have a number of rooms that are suitable for families, plus our lodge has two bedrooms and a fold-out sofa bed.

We can place a travel cot in your room should you require it for our littlest guests, but we would ask that you bring your own bedding for the cot. If you need assistance with anything else, please let us know.

We will often put family stay offers on our website. Please check our website for the most up-to-date offers available.

No. We do not offer babysitting services.

Yes, we do offer a children’s menu. Follow this link to have a look at our sample children’s menu. It may differ on the day, but this will give you an idea of what we offer.

Our house and gardens are a wonderland for children, but we do require a responsible adult to supervise children on the premises and grounds.

Yes, we have a changing table in the Ladies toilets in Cobden’s Function Room.

As Raheen House Hotel is an old building, and the original door frames within the house and bedrooms may not be accessible to some wheelchair users. We do not have a lift on the premises, but we do have a number of ground-floor bedrooms. You should enquire as to the accessibility of the bathrooms prior to booking if you need an accessible shower/bath.

We have one designated space for wheelchair users/ those with disabilities at the main entrance to the hotel. The majority of our remaining parking spaces are a short distance from the hotel. The closest spaces to the entrance are in front of the main door.

There is a low step at the porch entrance.

No.

Certain entry and exit points are more accessible for wheelchair-users than others. We can recommend a more accessible route to any our guests who are wheelchair-users.

Absolutely, we welcome all guide and service dogs.

Yes, there is.

Some of our bathrooms/ showers are more accessible than others. If you have specific needs please discuss with us before booking.

There are no lifts on the premises.

Yes, we do. Please see information below on dining options at Raheen House Hotel.

Yes, we have two bars. The Buffalo Bar, off the lounge and Cobden’s Bar, in our function room.

Please note that our bars are not open to the general public, and are only for the use of dining guests, guests attending a wedding or function or residents.

The Buffalo Bar is open from 12:00 noon each day and closes at 11:30pm (23h30) Sunday to Thursday, and 12:30am (24h30) on Friday and Saturday. The bar in Cobden’s function room is only open if there are diners in the room, or if there is a function or other event taking place.

For weddings and other functions bar extensions are required for service outside of these hours, except for residents.

Yes, under adult supervision.

We strongly recommend advance booking dinner, to avoid disappointment, as we may be fully booked for dinner or we may have a function taking place at the hotel.

We serve breakfast between 7:30am and 10am.

Yes, for a surcharge.

Please see our menus here for food and beverage options.

At Raheen House Hotel we are renowned for our food. We have a number of dining options available to our guests. Check out our dining page to see sample menus. Please note that our sample menus are designed to give guests an idea of what we offer, but the menu may differ on the day.

Advance booking is recommended for dinner and lunch, and essential for afternoon tea and breakfast.

  • Breakfast is served all week from 7:30am to 10am. If you are not a hotel resident, advance booking is essential.
  • Lunch is available to residents and non-residents from 12-3 Thursday, Friday, Saturday and Sunday. We accept walk-ins for lunch, but advance booking is strongly recommended.
  • Afternoon tea is available Thursday, Friday and Saturday to residents and non-residents. Advance booking essential.
  • Dinner is available from 5:00 to 9pm to residents and non-residents seven days a week. Advance booking is strongly recommended.

To avoid disappointment, advance booking is recommended for all of the above dining options. We cannot always facilitate walk-ins as we may be fully booked.

Yes, we do. Please let us know if you have any intolerances, allergies or specific dietary requirements and we will cater to your needs.

Yes.

Yes. Darcy’s is a beautiful private dining space which can accommodate up to thirty-six dining guests. We can also offer our dining-room or Cobdens’ Function Room to your party depending on the group size and availability.

Our function room, Cobden’s, caters for up to 120 dining guests.

Yes, we have conference and meeting room spaces depending on the type of meeting/conference, the size of the group and your requirements in terms of the layout/ configuration of the room.  

We have two function rooms at Raheen House Hotel that can be used for business meeting/ conferences or corporate functions.

Darcy’s Drawing Room can accommodate:

  • Theatre Style Meeting- 50 guests
  • Classroom/ Conference Style Meeting- 36 guests

Cobden’s Function Room can accommodate:

  • Theatre Style Meeting- 120 guests
  • Conference/Classroom style- 100 guests

We have a whiteboard, flip-chart, projector, podiums and a screen, and we can supply pens and paper.

Yes, we have a range of food and beverage options available to our corporate guests at Raheen House Hotel. You may pre-order light refreshments, finger-food, canapes, sandwiches, or book a group lunch or dinner for your meeting/ conference/corporate event.

To organise your meeting, conference or event, please email us at [email protected] or call us on 052-6122140.

Yes. Our rates are reviewed frequently, so please call or email us for our most up-to-date corporate rates.

Yes, our romantic and elegant hotel and grounds makes us very popular for weddings, as well as civil and secular ceremonies. We have two beautiful function room options for your reception. No wedding is too small, but we can comfortably cater to up to 120 guests in Cobden’s, our larger function room. We also offer exclusive use of our hotel and grounds subject to minimum guest numbers. We are fully licenced to hold civil ceremonies on the premises and grounds and you can have your civil or secular ceremony in a variety of beautiful locations. For further information request a meeting with our wedding coordinator, or request a wedding brochure here.

No.

No.

No.

We do not have our own golf course, but Clonmel Golf Club is a five-minute drive from the hotel. See further information on our Explore page here regarding golfing options.

52.3511216,-7.6957200

Approximately 191 kms/118 miles

  • There are multiple coach companies serving Clonmel, the main ones being JJ Kavanagh’s, Bernard Kavanagh’s, Bus Eireann and Expressway.
  • There is a local bus (Local Link) that does a circuit of the town and stops at The Showgrounds Shopping Centre, which is a seven-minute walk from the hotel.
  • Irish Rail offers a limited train service to Clonmel. Clonmel train station is a 20-minute walk from Raheen House.
  • There are a number of cab/taxi services in Clonmel, please ask the taxi driver if they take cash or card depending on your preference:
  • TJ Cabs: 085 7697692
  • Noelie Cabs: 086 2006699
  • Smith Cabs: 086 0529500
  • Amber Cabs- 087-9040244
  • Ace Cabs- 052-6123129
  • Forde Cabs- 087-0571833

Please see our Explore page for further information on this.

Clonmel town centre is a short fifteen-minute walk from the hotel, and The Showgrounds Shopping Centre is a ten-minute walk from the hotel. The Poppyfield Retail Park is a five-minute drive from the hotel.

There is plenty to see and do in Clonmel and the surrounding areas. Please see our Explore page for more information.

Yes, as with anywhere in in the world, it is important to be conscious of your surroundings.

No.

Yes, we have plenty of car parking facilities for our guests. We have 55 designated spaces, and three non-designated spaces.

No.

No.

Please see our Explore page here.

Raheen House has a wonderful restaurant, please see here for menus and information on our opening hours. We offer something for every taste, but there are a number of other nice restaurants in the town. Ask at reception if you have something specific in mind, and we can advise.

The hotel itself is a historical site, with a fascinating history, please see our Explore page here. Clonmel and South Tipperary is packed with historical sites, please see our about the area page here.

Clonmel Town is situated in a valley, and Raheen House is nestled at the foothills of the Comeragh mountains. There are beautiful views at the back of the property, and we overlook the River Suir at the front of the hotel. Many of our rooms also enjoy views of our beautiful mature gardens.

Cork Airport 103 kms/ 64 miles.

184 kms/114 miles. This is the main airport in Ireland and there are multiple coaches that travel directly from Clonmel to Dublin airport and back.

No. You can get a Bus Eireann bus to Cork, and a bus to the airport from there.

The best route is via the M8. Please note that there are tolls on this route.

There are multiple coach services that run between Cork and Dublin Airports, and Clonmel.

Please see our Data Protection Policy here.